Welcome to Touching Green

 

We are a store selling handmade items made from wool, located at 1st Floor, N04B2 Thanh Thai Building, Dich Vong Ward, Cau Giay District, Hanoi City.

 

When you access our website, it means that you agree to these terms. The website reserves the right to change, edit, add or remove any part of the Terms and Conditions of Use, at any time. The changes are effective immediately upon posting on the website without prior notice. And when you continue to use the website, after the changes to the Terms and Conditions are posted, it means that you accept those changes. Please check back regularly to update our changes.

 

Please read carefully before deciding to buy:

– When accessing our website, users must be at least 18 years old or access under the supervision of a parent or legal guardian.

 

– We grant you a license to use the website for shopping within the framework of the Terms and Conditions of use set out.

 

– It is strictly forbidden to use any part of this website for commercial purposes or on behalf of any third party without our written permission.

– When you place an order at Cham Vao Xanh, we will receive your order request and send you the order number and confirmation email that you have registered in the order information section. However, the order request needs to go through an order confirmation step, Cham Vao Xanh will only confirm the order if your order request meets the order fulfillment criteria at Cham Vao Xanh.

 

– In order for your order request to be confirmed quickly, please provide correct and complete information related to the delivery that Cham Vao Xanh requires, or the terms and conditions of the promotion program (if any) that you participate in.

– Touch Green provides payment methods: Cash on delivery, bank transfer

 

– Except for some cases with separate notes, you can usually choose one of the two payment methods above when placing an order.

– Touch Green delivers nationwide and internationally

 

– In some cases, where the delivery area is not updated promptly at the time of your order, Touch Green will contact you to notify you of the details.

– The product prices listed on Touching Green are the final selling prices including Value Added Tax (VAT). The product prices may change depending on the time and the accompanying promotions. Shipping fees or Order Fulfillment Fees will be applied additionally if applicable.

 

– Although we make every effort to ensure that all information and prices displayed are accurate for each product, there may be some cases where errors or omissions occur. If we discover an error in the price of any product in your order, we will notify you as soon as possible and give you the option to reconfirm your order at the correct price or cancel your order.

– Touching Green provides detailed information for each product we post, however, we cannot guarantee to provide complete, accurate, up-to-date, and error-free information for each product.

 

– In case the product you receive is not as described by Touching Green in the product information section, please inform the Customer Support department as soon as possible from the time of receipt and ensure

– Touching Green always aims to provide the best quality goods and services to customers through the products posted on our website. Our products are always checked and assessed before being displayed on the entire system. We always refuse to sell illegally produced, copied, counterfeit, fake products, products of unknown origin…

 

– In case you suspect that a product is illegally produced, copied, counterfeit, fake, of unknown origin…, please notify us immediately by contacting the Customer Support Department at: Touching Green for information verification and support.