Green Touch Shipping Policy

Touching Green always aims to provide shipping services with the lowest cost to customers. Touching Green delivers nationwide with the following specific policies:

Delivery method

Home delivery:
 
Home delivery with all products of Cham Vao Xanh
 
For many products when transacting, Cham Vao Xanh will directly deliver within the scope of support according to regulations from Cham Vao Xanh
 
Delivery via transportation service:
 
In case of small products and specific geographical locations or to shorten the time to receive goods, customers can choose the form of transportation via transportation services such as passenger cars, trucks, shipping units….
 
Delivery via post office or express delivery service:
 
Cham Vao Xanh supports shipping code to all locations nationwide.

Shipping costs.

– Free shipping for all orders at Cham Vao Xanh with a value of 1 million VND or more.
 
– You can completely open the goods and check the products before paying or before shipping them away.
 
– In case of problems, you can immediately contact Cham Vao Xanh for timely support.
 
Delivery time
 
Delivery time depends on the customer’s geographical location, the earliest can be 1-2 working days
 
The delivery time will be notified by the sales staff when placing an order via the switchboard or the store system. Customers will be notified 01 day before Cham Vao Xanh delivers the goods.
 
Responsibility for transported goods
 
If it is a shipping service by Cham Vao Xanh, it will be fully responsible for the goods with risks such as loss or damage during the transportation process from the store to you.
 
In addition, you will be responsible for checking the goods upon receipt. When discovering damaged, scratched, broken or incorrect goods, please sign to confirm the condition of the goods with the delivery staff and notify the Customer Service Department of Touching Green.
 
Touching Green will not be responsible for any feedback from customers after signing to confirm the goods with the delivery staff. Therefore, customers should check the goods carefully before confirming to ensure the best benefits.
 
If in the case of the shipping service specified and selected by the customer, the customer will be fully responsible for the goods and risks during the shipping process. In addition, the customer will be responsible for the freight and related losses.
 
Thus, with the above information, you will definitely have a better understanding of Touching Green’s shipping policy, right? Hopefully, the article will be really useful for those who are in need of purchasing products at Touching Green.