TOUCHING THE GREEN
Touching the hope
Customer information security policy
Customers who buy products from Cham Vao Xanh can buy products in person or can buy online by accessing the website Cham Vao Xanh. When customers choose Cham Vao Xanh to buy products, they will also be provided with full information. But Cham Vao Xanh also understands that protecting personal information for customers is really necessary.
So that you can shop comfortably without worrying about your information being disclosed. Respecting and helping customers experience the best is the development goal of Cham Vao Xanh. Therefore, Cham Vao Xanh has introduced the “Information security” policy. This is also Cham Vao Xanh’s commitment to protecting the rights of customers.
Purpose of collecting customer information
Touch Green collects customer information for the following reasons:
+ Orders: Respond to customer requests. From delivery, notification of order confirmation. Can support customers on any issues with products or services that Touch Green provides.
+ Customer care service: customer feedback on the company’s services along with feedback on requests, complaints, warranties.
+ Personalization: Touch Green wants to have enough data to have an overview of its customers. From there, there will be enough basis to be able to improve the quality of customer service when shopping on the official website of Touch Green
+ Security: collecting customer information also helps Touch Green prevent dangerous activities such as destroying or impersonating customer activities.
+ According to legal requirements: depending on the legal regulations at each stage, Touching Green can collect, store and provide as required by competent state agencies.
Scope of use of customer information
Touching Green will collect customer information when:
+ Customers directly provide: customers leave information including: full name, address, phone number when accessing the website Touching Green
+ Customers interact with employees of Touching Green: Accordingly, Touching Green will use cookies and other tracking technologies to collect information when customers interact on the website: Touching Green
Customer information storage time
With the time of storing personal information of customers, it will be kept confidential by Cham Vao Xanh until receiving a cancellation request from the customer. In all cases, the customer’s personal information will be kept confidential on the Cham Vao Xanh server
People or organizations that can access that information
At Cham Vao Xanh, customers’ personal information is strictly confidential. Cham Vao Xanh commits not to buy, sell, share or exchange any personal information of customers to other third parties.
Except for the purposes of using information as stated, Cham Vao Xanh will disclose or provide in the following necessary cases:
+ Partners who are service providers for Cham Vao Xanh. Or related to the execution of orders and only limited to the scope of necessary information. And always apply regulations to ensure security and confidentiality.
+ Legal requirements: if required by law, Cham Vao Xanh will disclose that personal information. And such disclosure is necessary to comply with legal processes.
Access to personal information
You have the right to request access to your personal data and the right to request that any information found to be inaccurate be corrected free of charge. You have the right to request that your personal data be stopped from being used for marketing purposes at any time.
Effective
The personal information privacy policy will be effective from June 12, 2020.
Conclusion
The above are the privacy policies of Touching Green. So you can be completely assured and put your trust in being able to come to Touching Green to shop comfortably, right?